Saturday, March 8, 2008

Expedia

by Gilad Hakami
www.expedia.com

Expedia.com is basically an online travel agent. It gives there customers
everything they need for researching, planning, and purchasing a whole
trip. It books airline tickets, hotel reservations, car rentals, cruises,
vacation packages, business packages and various attractions.. Traveling
in a business is a very large aspect and using expedia, which is an up
and rising technology, speeds up the process. There is even a section
called business travel where it lists deals for short amounts of time
including round trip flights, car rental, hotel even restaurant
reservations, and other accommodations for business travelers.
There are many advantages to Expedia.com. It doesn't take a computer wiz
to navigate Exepedia even if you're a beginner you'll sail through the
site, this helps with workers who are not familiar with this new
technology. When it comes time to book your vacation, the information
fields are clear and easy to fill out.
There are also some disadvantages about expedia. Some customers have been
unsatisfied with various aspects such as lost reservations, erroneous
hotel accommodations, and bad pricing policy (prices are always subject to
change even in the middle of booking and they don’t always have the lowest
rates). All these disadvantages can hurt a corporation if someone is
trying to go to an important last minute meeting with big clients
everything needs to be perfectly booked and arranged with no room for
error.
I feel that a corporation can easily benefit from a website like
expedia.com because it makes booking a business trip so easy and can be
done at any point in the day. If someone is trying to go to an important
last min trip it can be set up via the web, with hotel, airfare,
restaurants, casinos, and car rentals. It has the largest search engine
for these accommodations than any other travel agency.
I think that out of a 5 point rating skill I would rate expedia a 4
because it is useful easy to use, has a large searching database which can
broaden areas a business can travel, relatively cheap prices, easy to
incorporate into a business, and can also save a corporation money by not
hiring a personal travel agent for the company.

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