AIM PRO

http://www.aimatwork.com/aimpro/

AIM Pro is a form of AOL instant messenger that is intended for business use. It has many of the same functions of the aim that we all use everyday. Using AIM Pro it is easy and efficient to keep in contact with others. It helps connect people all over the world making it simpler to conduct business from a distance or to keep in touch with others. The thing that sets AIM Pro aside from the regular AIM is that it is set up particularly for businesses and colleagues. AIM Pro has a video and voice conferencing feature, a built in calendar, easy tools that are located right in the messenger box that allow you to receive and send files, power points, and even make your own desktop available to others. Another difference that makes it more efficient for businesses is that users are allowed to use their own names as their screen name instead of a made up screen name so that it is easier to identify people among one another. The features themselves are also very easy to use. At the top of each IM box there are tabs that let you choose what you want to do. The options include video, voice, share and files and when you click on each one they give you very simple instructions on how to perform the task that you want done. It also has a much more professional look visually than the basic AIM has.

Like previously mentioned, it has its advantages. It’s easy to navigate, can connect people in the same building or in a different continent and its features allow each person to see exactly what the other person is looking at on the computer. AIM Pro not only allows information to be transferred through files and power points or messages, but also through voice and video which can be very helpful especially when a large audience is involved.

Certain disadvantages include the fact that this process is through the internet so connections could be lost or one person computer may be slower or faster than the other which could possibly distort information being transferred, particularly in video and voice conferencing. It also may be lead to the decline of face to face interactions and that always is a risk of losing personal contact with employees and clients which could hurt the company in the long run.

I would recommend it to be used in large organizations where it may be hard to be in contact with people all the time or when they are in completely different locations. I think it is probably more beneficial to use it among employees, rather than using in with clients because it is more oriented to business end of things and clients may benefit more from a more personal approach. Overall I would rate AIM Pro to be a 4.5 usefulness in organizations.